Return tickets

Please complete this form to return tickets of cancelled or rescheduled event.

Please do check the actual event page that the changes have been informed on Tiketti pages. If the event is cancelled or rescheduled, we will send the instructions (regarding ticket returns) to the email address that you have given us at the time of order.

The instructions will also be updated on our website with each cancelled/rescheduled event.

Note that we will not refund the ticket-specific service fee included in the ticket price, or any delivery fees with ticket returns of cancelled / rescheduled events.

If the original order has been paid by card or credit payment methods (MobilePay, Siirto, credit- and debit cards, Op-lasku, Afterpay), the money will be refunded only to the original customer and to the original order's payment method, according to the Consumer Protection Act.

Your refund request will be handled within 14 days.

You will receive a receipt for the refund in your email once the refund has been made.

Do you need help?

Please contact Tiketti customer service on 0600-1-1616 (1,78€/min + inc). Find our opening hours here.

Insert the 13-digit ticket id-numbers into the form (Please write each ticket code on its own line)

I want refund to:

If your bank account is not in Finland, please tick the box.

Bank account IBAN *

Bank account *

BIC/SWIFT *

Bank name *

Bank address *

Your complete home address *

Country *

Firstname *

Lastname *

Phone number *

Email*